w'air
Express Sneaker Clean
Express Sneaker Clean
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This is our quick express clean service. Drop off your sneakers, and our expert team will work on these while you have a coffee, or go shopping. We can even give you a complimentary pair of slides.
The service includes expert cleaning of uppers (any materials), midsole, outsole and laces.
The sneaker cleaning will take approximately 2 hours. At busier times, this may take longer and our team will communicate this with you. Your sneakers may be a bit damp on return especially if they are a fabric or mesh sneaker.
You must book a different time slot for every pair of sneakers.
Please Note: Only choose an Express Clean if bringing in sneakers that need a light refresh. Our team will assess all sneakers; you may need another of our services if they are heavily soiled or stained.
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FAQs
What service should I select for my specific type of shoes?
Shoes vary in materials, and often the more expensive they are, the more delicate and risk
prone the materials will be. We have therefore had to structure our pricing according to how long each service will take.
Each of our postal services have a list of applicable shoes on the product page, but for more detailed information, click here to view our full shoe categories.
How are shoes shipped to w'air Sneaker Laundry?
You need to ship your shoes into us at our Canary Wharf store:
w'air Sneaker Laundry, Unit 431
One Canada Square
Canary Wharf
London
E14 5AB
Feel free to use any courier of your choosing, but please ensure that the shoes are safely packaged! We recommend an insured/registered service.
For further information, view our Shipping guide.
Will my shoes look brand new again?
We will always strive to produce like new results, and we often do, but this isn't always possible. Old dirt and stains may be hiding damage to the paint/material underneath and so would require a Restoration service to fix. We must be able to view the condition of your shoes in-person before we can give you a solid answer.
When should I expect my shoes back?
Once you have responded to our diagnosis, the cleaning process will take no longer than 7 days - this allows us to go over the shoe's multiple times, and ensure every possible stain is removed. But we are often faster than this!
When they're ready, you'll be notified, and once you respond we will ship them out for arrival within 48 hours - sometimes even the next day!
Will my shoes be safe during the Cleaning process?
Our team's combined experience of over 30 years working with shoes means that damage is almost unheard of. But accidents can happen. If that is the case - we will contact you as soon as possible, notifying you of any damage, along with how we'll fix it, and the issue will be resolved.
Will my shoes be safe during the Shipping process?
All our return shipments are insured up to the value of your shoes, via Royal Mail. Our liability insurance also covers any potential risks during transit from us back to you. We do not, however, accept responsibility for your shoes until they have reached our store, so please ensure that you package them up safely when shipping them out to us.
How do I upgrade my service if the w'air team have recommended additional work to my shoes?
Within our Diagnosis & Completion emails, you will receive links to the exact upgrades we have recommended. Simply click on the link, and process the upgrade through checkout, and we'll do the rest!