Expect express cleans to take approximately 2 hours, but may take longer in busier periods.

Standard and professional cleans take up to 5 days depending on availability.

Premium cleans take up to 7 days depending on availability.

Please do let us know if you need your sneakers for a particular event or holiday and we will definitely attempt to work to your timescale.

Booking is not a necessity, but on busier days booking can guarantee priority over walk-in appointments.

• Express – Outside of shoes are cleaned – Upper, Midsole and any visible dirt on laces cleaned. Light stain removal.

• Standard – As above, plus inside, and sole cleaned, laces taken out and deep
  cleaned (or replaced if necessary), deeper clean and stain removal.

• Premium – Shoes are cleaned 3 times over – Upper, midsole, laces, outsole, and
  inside the shoes are cleaned. Industrial cleaning equipment is used to ensure the best results are guaranteed. The inside of the shoe is fully sanitised, and any odours (if not too severe) will be removed. A few coats of shoe protector spray will be
  applied to finish off.

Most fresh stains can be removed with no issues.

Certain stains such as oil/rust/mould may not be removable.

We are often able to distinguish what can and cannot be removed in person.

Express cleans refresh your sneakers with a quick turnaround.

If you are wanting a deeper clean then select our standard clean. For stains, deeply ingrained dirt or luxury sneakers with a range of materials we would recommend a professional clean.

Our team will assess your sneakers at drop off and be able to guide you in your choice of clean.

Yes. If the soles are still intact, we can de-yellow the pair. The process takes 3-5 working days approximately, depending on how severe the yellowing is.

Depending on where the fix is needed, we may be able to repair holes/tears in the fabric.

Yes, we can clean suede shoes. Again, some stains can be harder to remove than others, therefore we really need to see the shoes in person to be able to judge.

Depending on the pair, we can offer a sole swap. You would have to provide the donor sole for us to carry out the procedure.

It all depends on the condition of the shoes brought to us. We remove all dirt and scuff marks where possible, but any areas of damage such as faded paint, rips, tears, and creases will remain and will require our Restoration service to repair.

(Remember that cleaning away dirt can often reveal damage, making it more
noticeable).